Privacy Policy

Privacy Policy

Welcome to SimpleLoveMoment's Privacy Policy. We respect your privacy and are committed to safeguarding your personal data.

At Interactive Memories, Inc., known as "SimpleLoveMoment" (also referred to as "We / Us / Our"), we value your privacy and the security of your personal data. This Privacy Policy explains how we collect, use, and share your data, as well as your rights concerning that information. This policy applies when you use our Services, as detailed below, and is associated with our Terms of Service found on the Terms of Service page.

Before using our Service or providing any personal data, please review this Privacy Policy carefully. Should you have questions, feel free to contact us. By using the Service, you agree to adhere to the practices outlined here. If you disagree with this Privacy Policy, please refrain from accessing the Site or using the Service.

Our privacy policy is designed to help you:

  • Understand the data we collect and how we use and share it.
  • Make informed choices while using SimpleLoveMoment's Services through its website at (the "Site"), mobile application (the "App"), and related services (collectively referred to as the "Services").

Data Collection Sources:

We collect personal data from you directly, from third parties, and automatically through our Service when you visit or use it.

Categories of Collected Personal Data:

Identification Data:

When you sign up, we gather your name, email, and encrypted password. If you log in via a third-party service (e.g., Facebook), we store your service identifier. Additionally, we collect email addresses of individuals you wish to share projects with.

Communication Data:

When you contact our customer support via email, chat, or phone, we collect and access your personal data.

User Content:

As you create projects and upload photos, we collect your photos, drawings, text, event dates, addresses, favorite themes, project designs, and photo metadata.

Demographic Data:

Through surveys, we may collect demographic information like age and income ranges. Your birthdate may also be collected through the events you create.

Internet Activity Data:

Account creation, login, and session duration dates are collected. When you visit our Site, we collect your IP address, web browser information, and related details. Third-party services such as Google Analytics collect IP addresses, web browser details, and interaction history.

Location Data:

Your approximate location is estimated from your IP address.

Financial Data:

When placing orders, we collect credit card info, billing and shipping addresses, shipping speed, and quantity.

Transaction Data:

Records of transactions, including purchased products, are stored.

Customer Feedback:

Feedback collected through email, chat, web forms, or physical mail.


Cookies and tracking tools are used for unique browser session identification, both before and after login.

App Usage Data:

When using the App, we collect device information, location (with your authorization), and interaction data.

Data Usage and Sharing:

We use personal data to fulfill our contract with you, improve our Services, personalize your experience, and more. We may share data with service providers, for advertising and analytics, and as legally required. See the Privacy Policy for detailed information.

Data Retention:

We retain your data for purposes such as fulfilling contractual obligations, legal requirements, and improving our Services. You can delete some retained data by emailing us.

Children's Information:

SimpleLoveMoment is not intended for children under 13, and we do not knowingly collect data from them.


We employ safeguards to protect your personal data, but no security measures are foolproof. SimpleLoveMoment cannot guarantee the absolute security of data you provide.

Transferring Data:

If accessing our Service from the EU or regions with similar laws, be aware that your data will be transferred to and stored in the United States as necessary.

Updates to Privacy Policy:

We'll post any updates to the Privacy Policy on the Service, and you're encouraged to refer to it regularly.

Contact Us:

For any questions regarding this Privacy Policy, please contact us at